Why rent through The Jeffries Group?

We have properties available throughout Portsmouth and South East Hampshire and our extensive portfolio includes all types of properties at rents that might suit your budget. Register your details and requirements with any of The Jeffries Group branches and we will contact you via your chosen method(s) when suitable properties become available.

Exceptional customer care

Once we have found you a property, our team will look after you throughout your agreement ensuring your tenancy is a happy one. Our unique customer support department has access to all the services and supplies you will need from removals and storage to insurance and utilities. Contact our customer support team for details on 023 9264 7171.

Rapid Response

Our emergency and repair lines are monitored 24/7 by audited maintenance and contractor partners. Strict response times and service standards are employed to make your tenancy as comfortable as possible. Please ask for further details.

A range of  property choices

Why spend hours visiting hundreds of agents when The Jeffries Group will probably have what you’re looking for? All details and information on our properties can be accessed personally from our branch network or here on our website.

Friendly, experienced managers & staff

Our locally owned business has thrived over the years by employing honest and experienced staff. Our attention to detail and strict customer support ethos ensures honest and accurate information about available properties and the areas they are in. We provide internal training for our staff and keep them up to date with legislation changes. Our membership of the NAEA and redress schemes (such as the Ombudsman of Letting Agents) provides peace of mind to our customers.


ADVICE FOR TENANTS

 

We’ve listed useful information that will help tenants prepare for commencement of a tenancy, including costs and obligations.

Our Administration fees

These are required before the commencement of a tenancy which includes references, set up fee and contribution to the tenancy agreement.

One adult applicant: £360 inc VAT
Each additional adult:  £90 inc VAT
Each guarantor: £120 inc VAT
Permitted occupant over 18 years old: £60 inc VAT
Company let: £360 inc VAT
Fees which may be required for some applicants:
Check out fee: £102 inc VAT
Addendum: £24 inc VAT
Renewal: £84 inc VAT
Future landlord reference: £24 inc VAT

Please note – any unpaid rent / returned payments incur interest at 8% above Bank of England base rate from the due date.

 

Your rental offer is accepted!

On acceptance of your offer on a property an administration fee is required enabling the property to be withdrawn from the market subject to contract and satisfactory references. References must be completed within 48 hours. This fee is non-refundable if you change your mind, application is not completed in agreed time scale or references prove unsuccessful. All properties are let “as seen” any requests regarding the presentation of the property or fixtures and fittings must be made and agreed in writing between us before the Tenancy agreement is signed.

Right to Rent
The Immigration Act 2014 now makes it a legal requirement for landlords and letting agents to perform basic ‘immigration status checks’ on all prospective tenants and permitted occupants over the age of 18 before allowing them to sign a tenancy agreement. These checks are required regardless of whether the prospective tenant(s) are UK citizens or not, and usually require nothing more than a simple passport check if you’re a UK or European citizen, or a simple visa/ permit check.

Proof of residency will also be required and this can be a bank statement or a utility bill which is less than three months old. Other forms of ID/ documents may be accepted with prior consent.

References
Are independently assessed by a credit referencing agency and you will be required to complete an on-line application usual checks consist of:

Credit check for any adverse credit including county court judgements, IVAs and bankruptcies.
Landlord reference – this will check for any late rent payments, arrears and if you were a responsible tenant.
Confirmation of your income – (at least 2.5 x the annual rent) – this will need to be verified by an employer or accountant. Zero hour contracts, probationary periods and contracts that do not exceed the tenancy length will not be taken into account. Other means of income such as pensions or savings will be considered. Please advise the relevant people that they may be contacted for a reference.

Guarantor
In some cases due to insufficient income or financial history a guarantor may be required. The same references will be carried out on the guarantor although the income will need to be verified at least 3 x the annual rent. They will be responsible for the full amount of the rent if you are unable to pay at any time during the tenancy also for any breach during the tenancy term. They will be required to sign a Deed of Guarantee and or the Tenancy Agreement and they will need to provide the necessary ID and proof of residency.

Pets
Permission needs to be granted for pets to be kept at the property. If this is obtained an additional tenancy deposit may be required, this may vary according to the number and size of pets. A figure will be agreed and confirmed in writing prior to the preparation of the tenancy agreement. An addendum will be added to the contract stating that the flooring must be professionally cleaned and fumigated at the end of the tenancy.

Security Deposit
In line with current legislation regarding tenancy deposits we are members of two Governments approved schemes, details will be set out in your tenancy agreement. The amount required is equivalent to one month’s rent plus £200.00. If an additional deposit is required it will be confirmed in writing before references are submitted. The amount is lodged as security against damage not considered fair wear and tear. This is payable prior to the start date of your contract in cleared funds. These monies cannot be used for payment of rent. If there are rent arrears at the time of your check out formal action will be taken through the courts to recover unpaid rent.

Tenancy Agreement
Once satisfactory references have been obtained we will notify you and prepare the tenancy agreement and all relevant paperwork required for you to sign on the agreed move in date. This date will also be your rental due date as stated in the tenancy agreement which also allows for interest to be charged on late payments. It will detail how long you can occupy the property for. It is a legally binding contract, once you have read it and agreed the contents and signed it you are bound to pay the rent and behave in a certain way. Responsibilities include keeping the property clean and for doing those minor jobs which a homeowner would normally do.

Rent Payments
Rent is payable in advance and needs to be in our account on the rent due date as stated in your Tenancy Agreement. You will be required to set up a standing order mandate, we advise you to have this set up 3 days prior to your rent date to ensure rent is paid on time. Standing orders are your instructions to your bank, Jeffries Lettings Ltd cannot adjust or cancel these. If the date is not in line with your salary payment it is your responsibility to make sure that the monies are set aside to cover the payment.

Inventory
Depending on the service we are providing for the landlord an external inventory company will be used to produce an inventory which will detail the condition and contents of the property. This is used to determine any damages which you may be charged for at the end of your tenancy. Whilst a degree of ‘wear and tear’ is to be expected, damages which include dirt and dust which was not present at the commencement of the tenancy will be your liability. Before putting any belongings into the property, the inventory needs to be checked room by room and any amendments noted. You will need to sign a declaration to confirm the condition and contents.

Check out
If an inventory has been provided you will be liable for the check-out fee. A property clerk will attend the property to check the condition against the original inventory. The cost of any damage or missing items not to be considered fair wear and tear, will be assessed and upon agreement deducted from your security deposit and the balance returned to you.

Addendum
If you wish to make any alterations to the tenancy after the commencement a fee will be charged. This will also be chargeable if you change the start date as the documentation will require amending.

Renewal Fee
If you and your landlord agreed to renew the contract a fee will be payable to produce the appropriate paperwork. If rent has been paid in advance, the renewal will be under the same terms unless suitable references are obtained to confirm monthly rent payment. The fee for re-referencing will be £96.00 Including VAT per person and per guarantor.

Methods of payment
Debit or credit card (3.6% including VAT surcharge for credit cards and overseas debit cards), bank transfer. We do not accept cash at any of our branches.